PRIVACY POLICY

Effective Date: 22 September 2026
Last Updated: 22 September 2026

Who we are

Suggested text: Our website address is: https://education.maiic.co.in.

At MAIIC Education, a Social Responsibility initiative of MAIIC Ultrasys Pvt. Ltd., we respect your privacy and are committed to protecting the personal information entrusted to us by students, learners, instructors, visitors, parents/guardians, and other users of our services.

MAIIC Education is established with the objective of providing affordable, industry-oriented skill development through online and offline educational programs. Our programs are designed to bridge the gap between academic education and real-world industrial requirements and to help capable students develop practical skills in engineering, technology, creativity, digital skills, and emerging areas.

We believe that meaningful education should be accessible and sustainable. While our objective is to keep learning opportunities affordable, selected programs may involve a small and reasonable fee to support instructors, infrastructure, technology, practical training resources, learning materials, administration, and continued development.

This Privacy Policy explains how we collect, use, process, store, protect, and disclose personal information when you access or use MAIIC Education, including our website, online learning services, offline programs, registration forms, courses, workshops, assessments, events, and related services.

1. About MAIIC Education

MAIIC Education is an initiative focused on skill development, practical learning, engineering, technology, creativity, and industry readiness.

Our objective is to:

Make industry-oriented learning more accessible.
Provide practical and application-based education.
Help students develop skills relevant to industry requirements.
Encourage engineering, innovation, creativity, and entrepreneurship.
Support employability and professional development.
Contribute towards skill development and nation building.

MAIIC Education may provide programs through:

Online courses
Offline classroom programs
Industrial training
Workshops
Webinars
Practical training
Projects
Assessments
Skill-development programs
Career-oriented programs
Industry-oriented technical programs

2. Information We Collect

We may collect information that is necessary to provide, administer, improve, and secure our educational services.

2.1 Information You Provide

Depending on the service you use, we may collect:

Personal Information

Full name
Email address
Mobile number
Date of birth or age, where required
Gender, where voluntarily provided
Photograph, where required for identification, profile, certification, or program administration
Residential or correspondence address
City
State
Country

Educational Information

Where relevant to a course or program, we may collect:

Educational qualification
College/university/institution
Engineering branch or specialization
Year of study
Graduation year
Student identification information
Areas of interest
Technical skills
Professional skills
Career interests

Course Information

We may collect information relating to:

Course registrations
Program participation
Attendance
Course progress
Assessments
Quiz results
Assignments
Projects
Certificates
Workshop participation
Feedback
Learning interactions

3. Payment Information

Some MAIIC Education programs may require a nominal or reasonable fee.

When you make a payment, payment-related information may be processed through third-party payment gateways or financial service providers.

Depending on the payment method, information may include:

Transaction ID
Payment status
Amount paid
Date and time of transaction
Payment method
Order or registration reference

We generally do not require or directly store complete debit-card, credit-card, banking passwords, UPI PINs, or similar confidential payment credentials on our own systems.

Such information may be processed directly by the relevant payment service provider under its own privacy and security practices.

4. Information Collected Automatically

When you visit or use our website or online learning services, certain technical information may automatically be collected.

This may include:

IP address
Browser type
Device type
Operating system
Screen resolution
Website pages visited
Date and time of access
Approximate location
Referring website
Session information
Device identifiers
Website interaction information
Error and diagnostic information

This information may be used to maintain security, improve website performance, understand usage patterns, and provide a better learning experience.

5. Cookies and Similar Technologies

MAIIC Education may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

Keep the website functioning properly
Remember user preferences
Maintain login or session functionality
Understand how visitors use our website
Measure website performance
Improve our services
Identify technical problems
Improve the user experience
Maintain website security

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Why We Collect Your Information

We collect and process personal information for specific educational, operational, administrative, security, and legitimate business purposes.

These purposes may include:

Education & Training

Registering learners for courses
Providing online and offline training
Delivering course materials
Managing learning activities
Conducting assessments
Evaluating assignments
Managing projects
Tracking course progress
Providing certificates

Student Support

Responding to enquiries
Providing technical support
Communicating course schedules
Assisting with registration
Resolving learner issues
Providing information regarding programs

Administration

Maintaining student records
Managing attendance
Managing registrations
Processing payments
Maintaining transaction records
Managing certificates
Maintaining course and program records

Improvement

We may use information to:

Improve course content
Develop new programs
Understand learner requirements
Improve website functionality
Improve educational resources
Analyse participation and engagement
Improve student support

7. Social Responsibility Purpose

MAIIC Education operates with a Social Responsibility-oriented vision.

Our objective is to help bridge the gap between academic learning and industry requirements by making practical skill development more accessible to capable students.

Information collected from learners may therefore be used, where appropriate, to understand:

Skill gaps
Learning requirements
Areas of student interest
Training requirements
Industry-oriented educational needs

This helps us develop and improve programs that are relevant to students and practical industry requirements.

Our broader objective is to support:

Education → Skill Development → Employability → Innovation → Nation Building

8. Course Fees and Sustainability

MAIIC Education seeks to keep its programs affordable and accessible.

However, quality education and practical training require resources such as:

Qualified instructors
Training infrastructure
Software and technology
Practical equipment
Learning materials
Online platforms
Administrative support
Technical support
Continuous course development

Therefore, certain programs may carry a small or reasonable fee.

The collection of such fees is intended to support the sustainability and quality of the educational programs and does not change our commitment to responsible handling of personal information.

9. How We May Communicate With You

If you register for a course, submit an enquiry, create an account, or otherwise provide your contact information, we may contact you regarding:

Registration
Course confirmation
Course schedules
Class information
Workshop information
Assessments
Assignments
Certificates
Payment status
Technical issues
Student support
Important changes to programs

Where permitted, we may also communicate information about:

New courses
Workshops
Webinars
Training programs
Skill-development opportunities
Educational initiatives

You may request to stop receiving promotional communications.

10. Sharing of Personal Information

We do not sell or rent your personal information to third parties for their independent commercial marketing purposes.

We may share limited information with trusted service providers where reasonably necessary to operate our services.

These may include:

Website hosting providers
Cloud service providers
Learning-management platforms
Payment gateways
Email service providers
SMS/communication providers
Analytics providers
Cybersecurity providers
Technology providers
Certification partners
Training partners
Authorized instructors
Administrative service providers

Information may also be disclosed:

When required by applicable law
In response to a lawful government request
To comply with legal obligations
To protect our rights or property
To protect the safety of users
To investigate fraud, misuse, or security incidents
To prevent unauthorized access or abuse

Where possible, we seek to limit disclosure to information reasonably necessary for the relevant purpose.

11. Third-Party Services

MAIIC Education may use third-party services for certain functions.

Examples may include:

Payment processing
Website hosting
Email communication
Analytics
Cloud storage
Video hosting
Online meeting platforms
Learning management systems
Authentication services
Security services

These third parties may process information according to their own terms and privacy policies.

We encourage users to review the privacy policies of third-party services before using them.

12. Student Projects and Achievements

MAIIC Education encourages students to develop practical projects, innovative ideas, engineering concepts, and creative work.

Where appropriate, we may showcase student:

Projects
Achievements
Certifications
Competition participation
Testimonials
Success stories
Educational accomplishments

We will seek appropriate permission or consent where required before publicly displaying personally identifiable information, photographs, testimonials, or similar material.

Students may contact us regarding previously provided permissions, subject to applicable law and legitimate record-keeping requirements.

13. Photographs, Videos and Events

During offline classes, workshops, training sessions, seminars, exhibitions, or events, photographs or videos may sometimes be captured for:

Documentation
Educational records
Event reporting
Institutional communication
Promotional purposes
Social Responsibility reporting

Where consent is required, we will seek appropriate consent before using identifiable photographs or videos for relevant purposes.

If you have concerns about the use of your image or personal information in such material, you may contact us.

14. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized:

Access
Use
Disclosure
Modification
Loss
Destruction
Misuse

Security measures may include appropriate access controls, authentication mechanisms, secure hosting, administrative safeguards, and other reasonable technical measures.

However, no website, online platform, electronic transmission, or storage system can be guaranteed to be completely secure.

Users should also protect their account credentials and should not share passwords or authentication information with others.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate operational, legal, regulatory, accounting, certification, dispute-resolution, or security purposes.

For example, certain information may need to be retained for:

Student records
Course completion records
Certificate verification
Payment records
Tax/accounting requirements
Legal requirements
Fraud prevention
Dispute resolution
Security purposes

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

16. Accuracy of Information

We request users to provide accurate and current information.

If your personal information changes, you may contact us or update your account information where such functionality is available.

We may take reasonable steps to correct information that is inaccurate or incomplete.

17. Student and Child Privacy

MAIIC Education may be accessed by students from different age groups.

Where applicable, we may take additional measures when processing personal information relating to children or individuals requiring parental or guardian involvement under applicable law.

Where required, we may seek appropriate consent or authorization from a parent or lawful guardian.

If you believe that personal information relating to a child has been submitted without appropriate authorization, please contact us.

18. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including rights to:

Request access to personal information held about you
Request correction of inaccurate information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Request information regarding processing of your personal information
Raise a privacy-related concern or complaint

Requests may be subject to reasonable verification requirements to protect against unauthorized requests.

The Digital Personal Data Protection Rules, 2025 specifically contemplate clear mechanisms for individuals to withdraw consent and exercise applicable rights. (MeitY)

19. Withdrawal of Consent

Where processing of your personal information is based on consent, you may withdraw that consent by contacting us through the methods provided below or through the relevant mechanism made available on our website or platform.

We aim to make withdrawal of consent reasonably accessible.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawal of consent may affect our ability to provide certain services where the information is necessary for those services.

20. Complaints and Grievances

If you have any concern regarding:

Collection of your information
Use of your information
Disclosure of information
Security
Consent
Correction
Deletion
Communication
Any other privacy matter

you may contact our designated privacy/grievance contact.

We will review the concern and take reasonable steps to address it in accordance with applicable law and our internal procedures.

21. Third-Party Websites and Links

Our website may contain links to external websites, applications, social-media platforms, payment services, educational resources, or other third-party services.

These websites operate independently of MAIIC Education.

We are not responsible for:

Their content
Their privacy practices
Their security practices
Their data-processing activities

We recommend reviewing the applicable privacy policy of any third-party website before providing personal information.

22. International Data Processing

Some technology, cloud, communication, analytics, or other service providers used by MAIIC Education may process information through infrastructure located outside India.

Where applicable, such processing will be subject to relevant contractual, technical, legal, and security requirements.

We will take reasonable steps to ensure that personal information is handled appropriately when using third-party service providers.

23. Data Breach and Security Incidents

If we become aware of a personal-data security incident affecting personal information, we may take appropriate measures to:

Investigate the incident.
Contain and mitigate the incident.
Assess the potential impact.
Take reasonable corrective measures.
Notify affected individuals or authorities where required by applicable law.

24. No Sale of Personal Information

MAIIC Education does not intend to sell personal information of students, learners, visitors, or users to third parties.

Personal information may only be shared with service providers, partners, authorities, or other entities where there is a legitimate educational, operational, legal, security, or service-related purpose.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made due to:

Changes in our educational programs
Changes in technology
Changes in our data-processing practices
Changes in applicable laws
Changes in regulatory requirements
Improvements to our privacy and security practices

The updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage users to periodically review this page.

26. Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations of India.

Nothing in this Privacy Policy is intended to limit any rights available to individuals under applicable Indian law.

27. Contact Us

If you have questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.

MAIIC Education

A Social Responsibility Initiative of MAIIC Ultrasys Pvt. Ltd.

Website: https://education.maiic.co.in.
Email: maiicsystemspvtltd@gmail.com
Phone: 9913005724
Office Address: C/130, Sumel-11,

Privacy / Grievance Contact

Name: Help Desk
Email: maiicsystemspvtltd@gmail.com
Phone: 91-9913005724

Our Commitment

At MAIIC Education, we believe that education is not merely about obtaining a certificate. It is about building practical capability, confidence, creativity, and opportunities.

Our Social Responsibility initiative is guided by the belief that:

Affordable education should create capability, capability should create opportunity, and opportunity should contribute to nation building.

We are committed to delivering industry-oriented learning responsibly while respecting the privacy and trust of every learner who becomes part of the MAIIC Education community.

Important before you publish

I would not publish the policy exactly as-is yet. You should fill in these four items:

Official MAIIC Education email
Privacy/Grievance email
Official phone number
Registered office address

Also, because India’s DPDP framework has a phased commencement timeline, some provisions of the 2025 Rules/Act are not all effective on the same date. The government notification specifies different commencement dates, including provisions taking effect one year and eighteen months after the November 2025 notification. (MeitY) So this should be treated as a website-ready draft, not a substitute for legal review, particularly if you will collect data from minors, use extensive tracking/advertising, or operate a large-scale learning platform.

If you want, I can also prepare the matching MAIIC Education → Terms & Conditions + Refund/Cancellation Policy + Disclaimer + Cookie Policy in the same professional style, so all four legal pages have consistent wording.

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